Your FAQ's Answered

What does a co-host do?

As your co-host, I manage the behind-the-scenes tasks of running your Airbnb. From handling guest communication, coordinating cleanings, and managing check-ins to addressing issues that arise during a stay, I make sure your property is running smoothly while maximizing guest satisfaction and reviews.

How involved will I be as the property owner?

That’s entirely up to you! Some owners prefer a hands-off approach, while others like to stay involved. We’ll tailor the arrangement to suit your preferences. I can manage as much or as little as you’d like.

Can you help me optimise my Airbnb listing?

Absolutely! I don’t just manage your property; I position it for success. With a strong background in digital marketing and design, I craft engaging, high-converting listings that highlight your property's best features and attract more bookings at higher rates. From optimised descriptions and professional photography to strategic pricing and creative messaging, I ensure your Airbnb stands out in a competitive market.

Additionally, my passion for interior design means I focus on both aesthetics and functionality. Thoughtful styling, smart layouts, and practical upgrades enhance the guest experience, leading to higher occupancy, better reviews, and increased profitability.

How do you handle guest communication?

I handle all guest communication, starting with prompt, friendly responses to inquiries and continuing through the booking, check-in, and stay. Guests will always feel supported, whether they need assistance before or during their visit.

What happens if there’s an issue during a guest’s stay?

I will be the first point of contact for any guest issues, ensuring they are resolved quickly and efficiently. Whether it is a maintenance concern, a last-minute request, or an unexpected challenge, I focus on being available, finding solutions, and keeping guests satisfied. Every problem has a solution, and sometimes it takes creative thinking to make things work. My goal is to ensure guests feel supported and have a smooth, enjoyable stay.

How do you handle cleanings and turnovers?

I coordinate professional cleaners to ensure every turnover is completed on time, thoroughly, and to a five-star standard. Linens are refreshed, the space is spotless, and all essentials are restocked to create a welcoming environment for the next guest. If the turnover is finished ahead of schedule and there are a few hours before check-in, I will notify the guest and offer an early check-in whenever possible.

What if I have back-to-back bookings?

That’s great! A fully booked calendar means your place is in demand. Back-to-back bookings are no problem at all. I have experience managing tight turnovers and will ensure the cleaning and preparation are scheduled efficiently, so your property is always guest-ready on time.

Can you help restock guest essentials?

Yes! I can take care of restocking toiletries, cleaning supplies, and any other essentials you’d like available for your guests. We’ll discuss your preferences, and I’ll handle the rest.

How much do your services cost?

My standard co-hosting fee is 20% of the booking revenue, and the cleaning fee is tailored to the size and specific needs of your property. We can discuss options and finalize the details once I know more about your property and hosting preferences.

What types of properties do you manage?

I primarily work with properties in Fremantle and surrounding areas, including North Fremantle, South Fremantle, and Beaconsfield. Whether you have a cozy studio or a large family home, I can help.

How do I get started?

It’s easy! We can jump on a Discovery Call and talk over the phone about your Airbnb, or fill out the form on the Contact Page, and I’ll be in touch.

How many properties do you manage at once?

I believe in quality over quantity. To ensure that every property I manage receives my full attention and the highest level of service, I only take on a select group of hosts. This allows me to stay hands-on, maintain personalised support, and deliver the kind of seamless, five-star experiences that lead to glowing reviews and repeat bookings.

Need More Info? Let's Talk

I’m here to make hosting stress-free and rewarding. If you didn’t find the answers you need, let’s chat and explore how I can help.